Last Updated: 31 October 2025
Welcome to Sareesa.com (“we”, “us”, “our”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, browse, or make a purchase from www.sareesa.com (the “Website”).
By using our Website, you agree to the practices described below.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a) Information You Provide Directly
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Information (processed securely via third-party gateways)
- Any messages or queries you send to us via contact forms, WhatsApp, or email
b) Information Automatically Collected
- IP address, browser type, device details, operating system
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar technologies to enhance your browsing experience
c) Information from Third Parties
We may receive information from:
- Payment processors (to confirm payments)
- Courier partners (to track and deliver your order)
- Analytics and marketing services (e.g., Google Analytics, Meta Pixel)
2. How We Use Your Information
Your personal data is used to:
- Process and fulfill orders placed through the Website
- Send order confirmations, updates, and invoices
- Provide customer support and handle returns or exchanges
- Improve our Website, products, and services
- Send promotional messages or offers (only with your consent)
- Detect and prevent fraud or misuse of our services
3. Sharing of Information
We do not sell or rent your personal information.
However, we may share your data with:
- Trusted service providers: payment gateways, hosting companies, courier partners, and analytics providers
- Legal authorities: if required to comply with law or legal proceedings
- Business partners: in case of mergers, acquisitions, or restructuring
4. Payment & Security
All online payments are processed through secure PCI-DSS compliant gateways such as Razorpay or similar trusted providers.
We do not store or have access to your credit/debit card details.
Your transactions are encrypted using SSL (Secure Socket Layer) technology for maximum protection.
5. Cookies
Cookies are small text files stored on your device to enhance your browsing experience.
We use cookies for:
- Remembering your preferences
- Understanding how you use our site
- Showing relevant ads (through Google or Meta)
You can disable cookies in your browser settings, but some parts of the Website may not function properly without them.
6. Data Storage and Retention
We store your data securely on servers protected by advanced encryption and access controls.
We retain customer information for as long as necessary to:
- Complete transactions and maintain order records
- Comply with legal and accounting obligations
- Provide post-sale support
If you wish to delete your data, you can contact us at any time.
7. Your Rights
You have the right to:
- Access, update, or correct your personal data
- Request deletion of your information
- Withdraw consent for marketing communications
- Object to data processing for specific purposes
To exercise these rights, please contact us (see Section 11 below).
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect or store information from minors.
If you believe a minor has shared information with us, please contact us for immediate deletion.
9. Third-Party Links
Our Website may contain links to third-party websites (such as payment processors or social media platforms).
We are not responsible for their privacy practices. Please review their privacy policies separately.
10. International Data Transfers
If we transfer your data outside India (for example, to cloud storage or marketing tools), we ensure such transfers comply with applicable data-protection laws and maintain equivalent security measures.
11. Changes to This Policy
We may update this Privacy Policy periodically.
The “Last Updated” date at the top reflects the most recent version.
Your continued use of our Website after any update means you accept the revised policy.
12. Contact Us
For any privacy-related questions, concerns, or data requests, please contact:
📧 Email: support@sareesa.com
📞 Phone / WhatsApp: +91 9609378011

